SB County Public Works collaborating with community through SeeClickFix App

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Photo credit: San Bernardino County

SAN BERNARDINO COUNTY – San Bernardino County residents can report issues like potholes, traffic signal outage or utility line damage through the SeeClickFix App. The app, available both on the Google Play store and the Apple App store, allows citizens to take photos of repair requests and send them to the San Bernardino County Public Works through their smartphone.

A case study for New Haven, Connecticut found that the city’s 2008 integration of the SeeClickFix App resulted in an improved response time to citizen complaints. Citizens, neighborhood groups, and local media outlets utilized SeeClickFix as a community advocacy tool. The app allowed New Haven to quickly respond to the growing number of resident concerns while utilizing fewer man hours.

“Submit reports, see them get fixed, connect to your neighbors and local officials. Let’s get started improving your community,” says the opening page for the SeeClickFix app.

The free mobile app and web tools, allows citizens to provide San Bernardino County Public Works and Special Districts officials with pictures, videos, specific descriptions, and more. 

Reports

Reports that can be submitted on the app include:

  • Bike trail complaints
  • Cars blocking snow plow
  • Cindering request
  • Compliment / Complaint
  • Curb Damage
  • Dead Animal
  • Debris / Junk
  • Disabled / Handicap Accessibility
  • Erosion
  • Flood Control Issue
  • Flooding
  • Graffiti
  • Guardrail Damage
  • Homeless / Transient
  • Pothole
  • Sidewalk Issue
  • Snow Complaint
  • Snow Damage
  • Speed Bumps
  • Storm Drain / Culvert Issue
  • Street Sweeping
  • Traffic Device / Sign Damage
  • Traffic Signal Out / Damage
  • Tree Issue
  • Utility Line Damage
  • Weed Abatement
  • Berm Removal CMRS

RELATED: Caltrans reimbursing up to $10,000 for damage caused by freeway potholes

Download the SeeClickFix App on Google Play Store for  Android and Apple App Store for iPhone.

In addition to the mobile apps, citizens can send reports to the SB County Public Works using the form HERE.

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