CALIFORNIA – Fast-casual rivals Chipotle Mexican Grill and Cava, a Mediterranean cuisine chain, have jointly invested $25 million in Hyphen, a California-based foodservice automation platform specializing in meal production at assembly stations.
This collaboration marks Cava’s first major investment in automation technology.
The investment includes $15 million from Chipotle’s Cultivate Next venture fund and $5 million from Cava, with an additional $5 million commitment from Cava contingent on certain terms.
Hyphen’s digital makeline – a tech-enhanced assembly line, has been piloted at Chipotle’s Cultivate Center in Irvine, where it processed up to 350 meals per hour with 99% accuracy, according to the company.
The system aims to enhance throughput and consistency while allowing staff to focus on guest-facing service.
One operator can do the work of 4-5 staff
Cava plans to deploy Hyphen’s equipment in its “second make line,” dedicated to fulfilling digital orders for delivery and pickup separately from in-store transactions.
The dual-line model aims to double output during high-volume digital periods without increasing kitchen space or doubling labor costs.
Hyphen uses AI, computer vision, and robotics to boost efficiency.
According to the company, one operator can do the work of four to five staff. Labor costs can drop up to 78%, portioning precision reduces waste by 98%, and better inventory control reduces spoilage.
Hyphen partnered with Re:Build Manufacturing for production and Ricoh USA, which has more than 15,000 certified technicians for installation and maintenance.
38% of consumers say fully automated food prep is unacceptable
Although 83% of consumers want to get in and out of quick-service restaurants (QSRs) quickly, only 38% worldwide say fully automated food preparation is acceptable, according to Modern Restaurant Management.
Even fewer – 27%, consider it acceptable for table service restaurants.
Cava leadership emphasizes that automation will not replace employees but instead free them to focus on hospitality.
RELATED: New report links California’s fast food minimum wage hike to 18,000 job losses