SB County Public Works collaborating with community through SeeClickFix App

SAN BERNARDINO COUNTY – San Bernardino County residents can report issues like potholes, traffic signal outage or utility line damage through the SeeClickFix App. The app, available both on the Google Play store and the Apple App store, allows citizens to take photos of repair requests and send them to the San Bernardino County Public Works through their smartphone.

A case study for New Haven, Connecticut found that the city’s 2008 integration of the SeeClickFix App resulted in an improved response time to citizen complaints. Citizens, neighborhood groups, and local media outlets utilized SeeClickFix as a community advocacy tool. The app allowed New Haven to quickly respond to the growing number of resident concerns while utilizing fewer man hours.

“Submit reports, see them get fixed, connect to your neighbors and local officials. Let’s get started improving your community,” says the opening page for the SeeClickFix app.

The free mobile app and web tools, allows citizens to provide San Bernardino County Public Works and Special Districts officials with pictures, videos, specific descriptions, and more.

Reports

Reports that can be submitted on the app include:

Bike trail complaints
Cars blocking snow plow
Cindering request
Compliment / Complaint
Curb Damage
Dead Animal
Debris / Junk
Disabled / Handicap Accessibility
Erosion
Flood Control Issue
Flooding
Graffiti
Guardrail Damage
Homeless / Transient
Pothole
Sidewalk Issue
Snow Complaint
Snow Damage
Speed Bumps
Storm Drain / Culvert Issue
Street Sweeping
Traffic Device / Sign Damage
Traffic Signal Out / Damage
Tree Issue
Utility Line Damage
Weed Abatement
Berm Removal CMRS

Download the SeeClickFix App on Google Play Store for Android and Apple App Store for iPhone.

In addition to the mobile apps, citizens can send reports to the SB County Public Works using the form HERE.